First of all, funk uHaul. <\/p>\n
Called at noon on Friday for either a 10 foot MiniMover or a 14 foot truck, the rep I spoke to said they had the MiniMover I wanted and at a nearby location. To reserve the truck I had to put $5 on a credit card, put the $5 down and was told that if I didn’t hear back by 6:00 pm that night, to call another number and check up on the reservation. <\/p>\n
Five hours later, I call to confirm before picking it up tomorrow only to be told that they don’t have ANY<\/em><\/strong> trucks and that they’re down to vans only. So I ask how long their trucks have been booked for – to be told that they’ve been booked since earlier this week AND to even pick up a van, I would have to get out to Jamaica LI to pick it up (at $3 a mile, plus gas). After hearing all this, I ask for my $5 back, only to be told the headquarters that initially took the reservation is the only place that I would be able to get my cash back. <\/p>\n Called uHaul HQ, after 15 minutes on hold I find out that they think it’s the regional place that needs to refund my money. So I got the woman’s name (Kristal) that I spoke with at the regional place and the number to get back there and ask the HQ rep if she could conference in the regional office to sort out who’s got my $5. I’m put on hold and disconnected. <\/p>\n Call the regional office back and get Santiago on the line, not that he cares, but I told him I’d been disconnected while waiting for uHaul HQ to conference him in about the $5. I go through a summary of why I want my cash back and he tells me that I won’t be charged & hangs up — I’m thinking, bullshit. <\/p>\n So they lied, stole my $5 and I’m left without a truck for a move that happened this past weekend with the help of a minivan and a few friends (thanks to Pete, Sean, Lauren, Jen & my parents). <\/p>\n A after re-reading this, I’ve filed a complaint against uHaul with the NY BBB.org, it’ll take them a month to get back to me, but hey, it’s my $5 those bastards stole..<\/p>\n","protected":false},"excerpt":{"rendered":" First of all, funk uHaul.
\nCalled at noon on Friday for either a 10 foot MiniMover or a 14 foot truck, the rep I spoke to said they had the MiniMover I wanted and …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=\/wp\/v2\/posts\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":0,"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=\/wp\/v2\/posts\/14\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.smalltimelandlord.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}